Appendix

Transaction Status and Response Code Non SNAP Version

General Transaction Status

Value	Description	Wallet/Emoney	Virtual Account	Card
PAID/SUCCESS	Transaction has been paid	✓	✓	✓
ACTIVE/REQUEST	Transaction still unpaid / active request	✓	✓	✓
REFUND_REQUESTED	Refund still request	✓	✗	✓
PARTIAL_REFUND	Transaction has been partially refunded	✓	✗	✓
REFUND_FAILED	Refund Failed	✓	✗	✓
REFUNDED	Transaction has been refunded	✓	✗	✓
VOID	Transaction has been voided	✓	✗	✓
PROCESSING	Transaction is still on process or still waiting for the response from bank/vendor	✗	✓	✗
FAILED	Transaction request has been failed / Validation Error	✓	✗	✓
EXPIRED	Transaction has been expired	✓	✓	✓
CANCELED	Transaction has been canceled	✓	✓	✗
PAYMENT ERROR	Payment having technical issues on the Bank / Vendor side	✗	✓	✗
REVERSED	Transaction has been reversed	✓	✗	✗
UNKNOWN	Unknown error. Please contact MCP if you ever experienced this status	✗	✗	✗
NEED_REVIEW	Transaction need review	✓	✗	✗
BLOCKED	Unable to regenerate VA numbers with blocked status	✓	✓	✓
UNBLOCKED	Unblocked VA numbers with status BLOCKED	✗	✓	✗

Response Code General

Code	Message
00	Success / No Error
01	Request Parameter Error / Validation Error
02	Data Not Found
03	Request Partner / Vendor Error
04	Unauthorized Merchant Credential
98	General / System Error
99	Unknown Error / Invalid Signature

OVO Response Message

Value	Possible Reason
Success/Approved	Success / Approved Transaction
Invalid Amount	Amount is missing (less than Rp 1000)
Invalid Mobile Number / OVO ID	Phone number/OVO ID not found in OVO System
Transaction Decline	OVO User canceled the payment notif using OVO Apps
Transaction Not Found	Transaction / Payment not found
Transaction Failed	Customer must upgrade the apps to the latest version, or may already over the transaction daily / weekly limit. Please contact OVO for more detail
Transaction Not Allowed	Transaction module not registered in OVO Systems
Security Violation	Authentication Failed. Please contact MCP support for more help
Transaction Pending / Timeout	OVO Wallet late to give respond to OVO JPOS
Transaction has been reversed	Transaction has been reversed by system
Duplicate Request Params	Duplication on merchant invoice or reference number
Invalid Processing Code	Invalid Processing Code inputted. Please contact MCP support for help
System Failure	There is an error in OVO Systems, Credentials not found in OVO Systems
Terminal Blocked	TID and/or MID not registered in OVO Systems
Timeout	Request has expired Timeout due to invalid usage of unix timestamp (5 minutes max.)
Bad Request	Incorrect JSON format setup
Invalid Format Request	Invalid Store code, empty storecode, or invalid appsource
Unknown Response	Unknown Response. Please contact MCP support for help

Transaction Status and Response Code SNAP version

QRIS Transaction Status

Transaction Status Code	Transaction Status Description
00	Success
01	Initiated
03	Pending
04	Refunded
05	Canceled
06	Failed
07	Not found

Virtual Account Transaction Status

VALUE	DESCRIPTION
PAID	Transaction has been paid
ACTIVE	Transaction still unpaid / active request
PROCESSING	Transaction is still on process or still waiting for the response from bank / vendor
EXPIRED	Transaction has been expired
CANCELED	Transaction has been canceled

Direct Debit Transaction Status

Transaction Status Code	Transaction Status Description	Description
00	Success	Transaction Success
01	Initiated	Transaction initiated. Payment request with OTP
03	Pending	Transaction is on process or pending in Bank
04	Refunded	Transaction refund success
05	Canceled	Transaction canceled due to expired OTP or invalid OTP
06	Failed	Transaction failed
07	Not Found	Bank Card Token is expired

Response Code

Response code given by IFP to merchants to indicate cases. Response code consists of:

Name	Type	Length	Description
responseCode	String	7	response code = HTTP status code + service code + case code
responseMessage	String	150

With the data and appendix information as below:

Category	HTTP Code	Service Code	Case Code	Response Message	Description
Success	200	any	00	Successful	Successful
Success	202	any	00	Request In Progress	Transaction still on process
System	400	any	00	Bad Request	General request failed error, including message parsing failed.
Message	400	any	01	Invalid Field Format	Invalid format
Message	400	any	02	Invalid Mandatory Field	Missing or invalid format on mandatory field
System	401	any	00	Unauthorized. [reason]	General unauthorized error (No Interface Def, API is Invalid, Oauth Failed, Verify Client Secret Fail, Client Forbidden Access API, Unknown Client, Key not Found)
System	401	any	01	Invalid Token (B2B)	Token found in request is invalid (Access Token Not Exist, Access Token Expiry)
System	401	any	02	Invalid Customer Token	Token found in request is invalid (Access Token Not Exist, Access Token Expiry)
System	401	any	03	Token Not Found (B2B)	Token not found in the system. This occurs on any API that requires token as input parameter
System	401	any	04	Customer Token Not Found	Token not found in the system. This occurs on any API that requires token as input parameter
Business	403	any	00	Transaction Expired	Transaction expired
System	403	any	01	Feature Not Allowed [Reason]	This merchant is not allowed to call Direct Debit APIs
Business	403	any	02	Exceeds Transaction Amount Limit	Exceeds Transaction Amount Limit
Business	403	any	03	Suspected Fraud	Suspected Fraud
Business	403	any	04	Activity Count Limit Exceeded	Too many request, Exceeds Transaction Frequency Limit
Business	403	any	05	Do Not Honor	Account or User status is abnormal
System	403	any	06	Feature Not Allowed At This Time. [reason]	Cut off In Progress
Business	403	any	07	Card Blocked	The payment card is blocked
Business	403	any	08	Card Expired	The payment card is expired
Business	403	any	09	Dormant Account	The account is dormant
Business	403	any	10	Need To Set Token Limit	Need to set token limit
System	403	any	11	OTP Blocked	OTP has been blocked
System	403	any	12	OTP Lifetime Expired	OTP has been expired
System	403	any	13	OTP Sent To Cardholer	Initiates request OTP to the issuer
Business	403	any	14	Insufficient Funds	Insufficient Funds
Business	403	any	15	Transaction Not Permitted.[reason]	Transaction Not Permitted
Business	403	any	16	Suspend Transaction	Suspend Transaction
Business	403	any	17	Token Limit Exceeded	Purchase amount exceeds the token limit set prior
Business	403	any	18	Inactive Card/Account/Customer	Indicates inactive account
Business	403	any	19	Merchant Blacklisted	Merchant is suspended from calling any APIs
Business	403	any	20	Merchant Limit Exceed	Merchant aggregated purchase amount on that day exceeds the agreed limit
Business	403	any	21	Set Limit Not Allowed	Set limit not allowed on particular token
Business	403	any	22	Token Limit Invalid	The token limit desired by the merchant is not within the agreed range between the merchant and the Issuer
Business	403	any	23	Account Limit Exceed	Account aggregated purchase amount on that day exceeds the agreed limit
Business	404	any	00	Invalid Transaction Status	Invalid transaction status
Business	404	any	01	Transaction Not Found	Transaction not found
System	404	any	02	Invalid Routing	Invalid Routing
System	404	any	03	Bank Not Supported By Switch	Bank not supported by switch
Business	404	any	04	Transaction Cancelled	Transaction is cancelled by customer
Business	404	any	05	Merchant Is Not Registered For Card Registration Services	Merchant is not registered for Card Registration services
System	404	any	06	Need To Request OTP	Need to request OTP
System	404	any	07	Journey Not Found	The journeyId cannot be found in the system
Business	404	any	08	Invalid Merchant	Merchant does not exist or status abnormal
Business	404	any	09	No Issuer	No issuer
System	404	any	10	Invalid API Transition	Invalid API transition within a journey
Business	404	any	11	Invalid Card/Account/Customer [info]/Virtual Account	Card info may be invalid, blacklisted, or Virtual Account number may be invalid
Business	404	any	12	Invalid Bill/Virtual Account [Reason]	Bill or Virtual Account is blocked/suspended/not found
Business	404	any	13	Invalid Amount	The amount doesn't match with what supposed to
Business	404	any	14	Paid Bill	The bill has been paid
System	404	any	15	Invalid OTP	OTP is incorrect
Business	404	any	16	Partner Not Found	Partner number can't be found
Business	404	any	17	Invalid Terminal	Terminal does not exist in the system
Business	404	any	18	Inconsistent Request	Inconsistent parameter on same reference number. See rules below.
Business	404	any	19	Invalid Bill/Virtual Account	The bill or Virtual Account is expired
System	405	any	00	Requested Function Is Not Supported	Requested function is not supported
Business	405	any	01	Requested Operation Is Not Allowed	Requested cancel/refund not allowed at this time
System	409	any	00	Conflict	Cannot use same X-EXTERNAL-ID in same day
System	409	any	01	Duplicate partnerReferenceNo	Transaction has already succeeded with the same partnerReferenceNo
System	429	any	00	Too Many Requests	Maximum transaction limit exceeded
System	500	any	00	General Error	General Error
System	500	any	01	Internal Server Error	Unknown Internal Server Failure, Please retry
System	500	any	02	External Server Error	Backend system failure, etc
System	504	any	00	Timeout	Timeout from the issuer